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Financial Support Policy for Sessions

A Flexible Approach to Support Your Healing Journey

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I understand that investing in regular sessions can be a financial commitment, and I don’t want concerns about cost to overshadow your need for deep, consistent support. Healing is a process, and most people find that they need more frequent sessions in the beginning before naturally moving into maintenance work at a slower pace or feeling resourced enough to continue on their own, returning for support when needed.

 

To honour this, I offer two options to help ease the financial burden:

 

1. A Discount on 5+ Hours Per Month – A 15% discount (R180 off per hour) applies from the 5th session onwards within a single month.

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2. A Monthly Instalment Payment Plan – Instead of spacing out your sessions, you can have them more frequently and pay them off over 3 to 6 months.

1. Discount on 5+ Hours Per Month

  • This option is ideal if you need frequent support and want to lower the overall cost.

  • The first 4 sessions per month are charged at the standard rate of R1200 per hour.

  • From the 5th session onwards, each session in that month is discounted to R1020 per hour.

  • To qualify for the discount, you must pay for at least 5 sessions in the same month.

2. Monthly Instalment Payment Plan

  • This option allows for more frequent support while keeping payments manageable over time.

  • Instead of spreading sessions out over time, this plan allows you to receive more frequent sessions while paying them off over 3 to 6 months, making it easier to get the support you need during intensive periods.

  • More Sessions, Same Budget: If you had planned to do 12 sessions over 6 months (2 per month) but find you need more support, you can do 12 sessions over 3 months and still pay it off over 6 months.

  • This means you stay within your monthly budget while increasing the frequency of sessions, which is often needed in early-stage work or during crisis periods.

  • Discount Eligibility: The 15% discount only applies to sessions that have been fully paid for within a given month.

  • Unpaid Sessions Roll Over: If you book more sessions than you pay for, the unpaid sessions carry over to the next month at full price until fully paid.

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  • Examples:

  • If you book 6 sessions and pay for all 6 in the same month, you receive the discount on the 5th and 6th sessions.

  • If you book 6 sessions but only pay for 5, you receive the discount on the 5th session, but the 6th session carries over to the next month at full price.

  • If you book 5 sessions but only pay for 4, the 5th session carries over to the next month at full price, and no discount is applied.

3. Payment Terms & Conditions

  • Agreement Required: Payment plans must be agreed upon in advance.

  • Session Usage vs. Payment: You cannot book more than 2 unpaid sessions at any given time unless otherwise agreed.

  • Payment Schedule: Payments must be made on a set date each month (e.g., the 1st or 15th).

  • Missed Payments: If you are unable to make a scheduled payment, you must notify me in advance and arrange to make the payment as soon as possible. If payments fall behind by more than 30 days, sessions may be paused until the balance is settled.

4. Refunds & Credits

  • No Refunds on Completed Sessions: Once a session has taken place, it is non-refundable.

  • Unused Prepaid Sessions Remain as Credit: If you have prepaid for a session but do not attend, it remains as a credit for future use.

  • Cancellations & Rescheduling: If you need to cancel, sessions must be rescheduled with at least 24 hours' notice to retain the credit.

5. Who This Policy Supports

This policy is designed to:

  • Ensure ongoing access to support without financial strain.

  • Provide flexibility so that financial limitations don’t interrupt your healing journey.

  • Offer structured payment options to help manage costs while receiving consistent care.

 

If you have any questions or need to discuss a personalised plan, let’s find a solution that works for you.

Acknowledgement & Agreement
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